TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Travel assistant Overview:

We are looking for a full-time (40 hours per week) Travel Assistant who can support our growing touring department. As a Travel Assistant, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:

• Support the assigned department in managing all aspects of client travel requirements

• Develop and maintain strong sales, transaction, and margin performance; monitor KPIs and activity reports to meet targets

• Respond promptly and accurately to all client and internal communications

• Maintain accurate data entry on movement sheets and Majic files, including transaction and service fees

• Process invoices, client folios, and credit card payment authorizations in a timely and precise manner

• Collaborate with team members to complete delegated tasks efficiently and ensure clear communication across projects

• Investigate and resolve client issues or errors, escalating as needed to ensure satisfactory outcomes

Qualifications:

• High school diploma or equivalent required; AA/AS or BS/BA degree preferred

• Minimum 1 year of administrative experience in a corporate environment (required)

• Previous experience in the travel industry preferred

• Proven ability to adapt to changing priorities and work effectively under pressure while meeting deadlines

• Proficient in Microsoft Office Suite (intermediate level or higher)

• Strong written and verbal communication skills with exceptional attention to detail

• Highly organized, self-motivated, and able to manage multiple tasks simultaneously

• Works well both independently and collaboratively within a team environment

Experience TAG Perks:

• Competitive salary

• Wellness/EAP program

• Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRUS@tag-group.com.