TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Supplier Relations Executive Overview:

We are looking for a full-time (40 hours per week) Supplier Relations Executive who can support our growing Procurement Team. As the Supplier Relations Executive, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:

• Proactively deliver full departmental support whilst providing high service level, at all times

• Coordinate shareholders, directors and support employee business travel requiring US accommodations in line with the TAG business travel policy

• Coordinate supplier office visits and agents’ presentations and liaise with other US offices to obtain their appointments; meet and greet catering deliveries, off-site events, FAM trips

• Coordinate employee attendance to all in-house supplier training sessions, presentations, FAM trips and supplier functions; assist with the distribution of supplier information to all employees; attend all in-house supplier training sessions, presentations and meetings, when required

• Produce procurement reports as required and begin to analyse data, learn about the ground rev report and how to make recommendations

• Keep a log of Hotel Reward Points and properly allocate the Hotel Reward Points when needed towards directors or employee travel; to include a full audit procedure

• Actively research and keep up with hotels news, anything relevant worth broadcasting, new hotel openings, especially in Los Angeles, New York, Atlanta, Nashville, and Orlando

• Continuously collect and update preferred supplier contacts and correct supplier information for storage in the relevant database system, QC new hotel loads entries, assist with new loads, edits, or updates; update preferred suppliers’ keynotes or hotels that need to be on red alert

• Liaise and assist, when needed, to complete the Hotel Chain Certification programme (e.g. Marriott) in a timely manner

• Continually develop and maintain excellent professional relationships with all levels of suppliers by attending events and supplier training

• Process GDS rate loading by forwarding loading information to approved hotel partners, perform rate audit, update TAGdesktop activities notes

• Assist finance commissions team in contacting preferred suppliers in case of unsuccessful efforts to collect past due invoices

• Expand the level of supplier relationships to be able to assist with waivers and favours

• Adhere to PCI regulations in accordance with company policy

• Assists in training of new employees at assistant level

• Perform other duties as assigned

Qualifications:

• BS or BA degree; or in lieu of education, equivalent combination of education and directly related experience

• One year of administrative experience in a corporate environment 

• One year of travel management experience 

• Experience with Meeting Planner Points

• One year of experience with GDS (preferred) 

• Intermediate proficiency in Microsoft Office Suite

• Good negotiation, problem-solving skills and good judgment

• Geographical knowledge

• Superior customer service skills with a positive and proactive attitude to clients, suppliers and colleagues

• Ability to work independently and within a team environment and to accept instructions or directions and see through to completion

Experience TAG Perks:

• Competitive salary DOE

• Wellness/EAP programme

• Employee discounts

• 401(k) matching

• Health, dental, vision and life insurance

• Paid time off

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRUS@tag-group.com.