TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Entertainment Travel Specialist Overview:

We’re seeking a full-time Entertainment Travel Specialist to manage complex travel arrangements for VIP and entertainment clients. You'll design detailed itineraries, handle bookings across air, rail, hotels, and ground transport, and deliver top-tier service in a fast-paced environment.

Responsibilities & Duties:

• Independently manage end-to-end client travel needs, including complex itineraries and VIP services

• Ensure high accuracy in bookings, ticketing, documentation, and system records (PNRs in Galileo)

• Handle reissues, quality control, client complaints, and financial reconciliation

• Negotiate vendor rates and identify revenue opportunities

• Mentor junior staff, support training, and contribute to team process improvements

• Represent TAG at events, maintain vendor relationships, and uphold service excellence

Qualifications:

• Bachelor’s degree or equivalent experience

• 4+ years in travel consulting (preferably with entertainment, VIP, or touring clients)

• Strong knowledge of fares, ticketing, and GDS (Travelport/Galileo preferred)

• Excellent customer service, negotiation, multitasking, and communication skills

• Proficient in Microsoft Office; flexible and adaptable under pressure

Experience TAG Perks:

• Competitive salary DOE

• Wellness/EAP program

• Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRAPAC@tag-group.com.