TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Office Manager Overview:

We are looking for a full-time (40 hours per week) Office Manager who can support our growing production department. As the Office Manager, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:

• Manage all aspects of office maintenance, including physical space, ensuring a safe, clean, and well-organized environment; coordinate with building management and external vendors for repairs and maintenance

• Maintain and regularly update the front-of-the-house policies and procedures manual

• Provide administrative support to executive leadership and other staff, including managing schedules and organizing meetings

• Complete monthly credit card reconciliations, ensuring that all forms and receipts are submitted to finance timely and accurate; coordinate the process of backup documentation collection within assigned deadlines

• Plan and prepare for internal group meetings and training sessions, including notetaking, meal ordering, setup and clean-up, when necessary

• Assume responsibility for the preparation and presentation for approval of all office-related budgets, including monitoring expenditures, processing invoices and ensuring cost-efficiency in all areas of office management

• Serve as a point of contact for internal communications, distributing information to staff and fielding general inquiries

• Efficiently manage a wide range of administrative tasks, including composing professional correspondence such as memos, emails, reports, and PowerPoint presentations; responding promptly and accurately to communications; and performing data entry, filing, and spreadsheet management with precision and attention to detail

• Additional responsibilities based on business needs include, but are not limited to:

  • Assisting with client reporting, updating reporting data, and invoice delivery in Travcom

  • Assisting with loading supplier and service files into TAGdesktop

  • Obtaining and chasing client weekly folios and invoices from suppliers

  • Hotel data clean-ups for TAGdesktop database

  • Providing a high level of assistance to departments in all aspects of the management of client travel requirements

  • Adding and processing transaction fees accurately in TAGdesktop service files

• Other responsibilities and duties, as assigned

Qualifications:

• AA/AS in Office Management, Office Administration or a relevant field (required)

• BA/BS degree in Office Management, Office Administration, or a relevant field (preferred) OR, in lieu of education, an equivalent combination of education and directly related experience

• Minimum of five years of administrative experience in a corporate environment

• Working experience utilizing Microsoft Suite at an intermediate level

Experience TAG Perks:

• Competitive salary

• Wellness/EAP program

• Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRUS@tag-group.com.