TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Touring account manager Overview:

We are looking for a full-time (37.5 hours per week) hybrid, Accounting Manager  who can support our growing Touring Department. As an Account Manager, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:

• Develop and manage strategic client business plans, aligning mutual goals, demonstrating value, managing contractual commitments, and driving performance outcomes

• Analyse and present monthly, quarterly, and annual MI reporting, delivering data-driven insights, recommendations, and optimisation opportunities

• Lead regular business reviews focused on travel spend, savings achieved, supplier performance, and continuous program improvement

• Manage and execute corporate travel programs and policies, maintaining strong knowledge of client and supplier contracts to support negotiations and financial results

• Benchmark client programs against market trends and peer data to inform strategy and identify best practices

• Build and maintain strong, trusted relationships with key stakeholders through proactive engagement, communication, and education initiatives

• Support supplier negotiations and re-bid processes, including RFP/RFI coordination and contract implementation

• Drive client retention (99%+ target) and identify opportunities for value-added services, product growth, consolidation, and meetings and events solutions

• Develop and manage new and existing business opportunities, including Touring division growth, pipeline management, deal execution, and cross-functional collaboration with Operations and Leadership

Qualifications:

• Equivalent combination of education and directly related professional experience

• Minimum of 3 years of relevant account management or sales experience within a corporate travel management company (5 years preferred)

• Demonstrated success in client relationship management with a strong track record of high client satisfaction and retention

• Proven consultative sales expertise working with senior-level corporate clients

• Strong working knowledge of Excel, PowerPoint, and reporting tools

• Solid understanding of industry fee structures, including transaction, management, and hybrid models

• Prior experience using a sales CRM, preferably HubSpot

Experience TAG Perks:

• Competitive salary

• Wellness/EAP programme

• Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRAPAC@tag-group.com.