TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Travel Consultant - Production Overview:

A Travel Consultant is responsible for booking and managing all aspects of Production client travel requests. This role is dedicated to delivering the highest standards of service through a personalised approach tailored to each client’s needs. The Travel Consultant carries out all responsibilities in accordance with client Service Level Agreements and TAG policies and procedures.

Responsibilities & Duties:

• Manage all travel requests accurately and efficiently from enquiry through to reconciliation, ensuring all air, hotel, rail, and ancillary reservations meet client expectations

• Handle post-booking requests and process any required amendments or ticket reissues in a timely manner

• Respond promptly to client enquiries, ensuring all issues are resolved professionally and to a high standard

• Negotiate competitive rates and supplier agreements to maximise client savings and minimise expenditure, while identifying opportunities to support overall company profitability

• Ensure all Quality Control (QC) procedures are followed and that all Galileo PNRs are accurate, complete, and fully maintained

• Carry out all duties with a high level of accuracy and attention to detail to minimise errors, prevent avoidable financial loss, and maintain clear records to support seamless service continuity across the team

Qualifications:

• 1+ years of relevant experience within a travel agency

• Hotel and air fares ticketing experience

• Experience of servicing groups

• GDS experience (Galileo preferred

• Proven record of working in a fast-paced environment

Experience TAG Perks:

• Competitive salary

• Private Medical and Dental insurance

• Wellness/EAP programme

• Employee discounts

• Enhanced employer pension contributions

• Service-based holiday entitlement

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to UK-Recruitment@tag-group.com.

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