How do we work?
Our promise to you is supported by the three pillars of our business. These plillars, combined with our company values of Teamwork, Ambitious and Genuine, guide everything we do and how we work for you, our client.
Our brand pillars
Trust:
You have a duty of care to your travellers, and we have a duty to provide you with the very best service to ensure they are safe, confident and arrive at their best. We work with you as partners, building long terms relationships based on trust, openness and honesty. Being genuine is one of our company values and this extends to our clients, helping us earn your trust.
Insight:
Data doesn’t just enable you to look backwards, it should enable you to plan and move forwards too. Our custom-built analytics tool, TAGpro, was developed with our clients, meaning it places your needs front and centre.
Technology:
We believe technology should make lives simpler. Our suite of tech has been heavily invested in to bring you increased simplicity, ease and confidence. Whether it is accessing your itinerary from your mobile or your dedicated team being alerted when your favourite aircraft seats comes available, we can make life simpler, and the journey smoother, through TAGtech.
We have global buying power
When you partner with TAG, premium corporate travel services come as standard – and competitive rates are part and parcel of your package. Wherever you are in the world, wherever you want to go, you can use our global buying power to your advantage. Our close network of suppliers guarantees access to extremely competitive airfares, hotel rates and ancillary services.
Our Services
Designated travel executives
Pro-active approach, clear communication, quick response times, and cost-effective solutions.
Strategic account manager
Continuous analysis of travel spend and patterns through TAGAnalytics, so we can improve your experience.
Air and hotel programmes
Negotiated flight, hotel and ground transportation programmes to reduce your travel expenditure.
Enhanced hotel benefits
Special benefits at over 1,200 hotels worldwide, such as room upgrades, late check-out and VIP treatment – on top of competitive rates.
Ground transportation and ancillary travel
Discount programmes for car rental, airport parking and chauffeurs, plus assistance at over 150 airports worldwide – including airport lounge access, group check-ins and transfers.
Passport and visa services
Comprehensive service advising every traveller on their requirements.
Easy payment solutions
Credit facilities, fully administered and managed on your behalf.
Complete risk management
Full risk assessment for any itinerary where additional safety and security measures may be required
Online booking and expense management
Ensuring compliance with travel and expense (T&E) policies and regulations and expense management is automated – to improve productivity and cost control.
24-hour Emergency Department
Award-winning emergency support all over the world, 24 hours a day, 365 days a year.