11th April 2018
Written on 11th April 2018
Air New Zealand is TripAdvisor's second ranked airline in the World
Air New Zealand has once again been recognised for its outstanding product and service in the second annual 2018 TripAdvisor Travellers’ Choice™ Awards, with significant wins across multiple categories.
The airline has been ranked second of all airlines globally as well as taking out Best Airline in the South Pacific.
Its Premium Economy Class product won Best Premium Economy Class in the World for the second consecutive year.
Air New Zealand was also awarded top honours in the following categories:
- Best Business Class in the South Pacific
- Best Premium Economy Class in the South Pacific
- Best Economy Class in the South Pacific
The awards are determined by the quantity and quality of TripAdvisor traveller reviews and ratings submitted over a 12-month period.
Air New Zealand’s Chief Marketing & Customer Officer Mike Tod says the accolades reflect the airline’s commitment to delivering an outstanding experience on the more than 16 million customer journeys it facilitates every year. “It’s incredibly meaningful to receive these awards as a result of direct feedback from our customers globally. Our people work hard each day to deliver a unique customer experience, so to have this acknowledged directly by customers is extremely satisfying,” says Mr Tod.