Supplier Relations Executive

Division: Procurement

Job type: Supplier Relations Excutive

Location: Los Angeles, CA

The What 

As a Supplier Relations Executive – LA you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:  

  • Proactively deliver full departmental support whilst providing high service level, at all times
  • Coordinate shareholders, directors, and support employee business travel requiring US accommodations in line with the TAG Business Travel Policy
  • Coordinate supplier office visits and agents’ presentations and liaise with other US Offices to obtain their appointments. Meet and greet catering deliveries, off-site events, FAM trips
  • Coordinate employee attendance to all in-house supplier training sessions, presentations, FAM trips, and supplier functions. Assist with the distribution of supplier information to all employees. Attend all in-house supplier training sessions, presentations, and meetings, when required
  • Organize office visits and keep diaries of supplier appointments. Organize calendar of supplier events and invite and manage all staff invitations as needed
  • Produce procurement reports as required and begin to analyse data, and begin to learn about the ground rev report and how to make recommendations
  • Keep a log of Hotel Reward Points and properly allocate the Hotel Reward Points when needed towards directors or employee travel.  To include a full audit procedure
  • Actively research and keep up with hotels news, anything relevant worth broadcasting, new hotel openings, especially in Los Angeles, New York, Atlanta, Nashville, and Orlando
  • Continuously collect and update preferred supplier contacts and correct supplier information for storage in the relevant database system, QC new hotel loads entries, assist with new loads, edits, or updates; update Preferred Suppliers’ KEYNOTEs or hotels that need to be on red alert
  • Assist in the liaison of working in conjunction with other departments to ensure all back-office support functions operate smoothly and effectively, communicate any pertinent updates with TAG UK Procurement team, and request coverage as needed
  • Liaise and assist, when needed, to complete the Hotel Chain Certification program (e.g. Marriott) in a timely manner
  • Continually develop and maintain excellent professional relationships with all levels of suppliers by attending events and supplier training
  • Proactively suggest ways to improve the database and assist in the implementation of new developments
  • Process GDS rate loading by forwarding loading information to approved hotel partners, perform rate audit, update TAGdesktop activities notes
  • Ensure attention to details, keeping errors and mistakes to an absolute minimum so that the Company does not incur financial losses due to individual error
  • Assist finance commissions team in contacting preferred suppliers in case of unsuccessful efforts to collect past due invoices
  • Liaise with Procurement Team UK for any issues or projects relating to TAGdesktop
  • Expand the level of supplier relationships to be able to assist with waivers and favors
  • Adhere to PCI regulations in accordance with Company policy
  • Process any administrative duties and other associated tasks promptly and accurately
  • Actively seek to raise TAG’s profile at all times and consistently maintain a professional manner when representing the Company
  • Positively promote TAG to assist with future growth and development of the business
  • Assists in training of new employees at assistant level
  • Assist in training agents on hotel program, and ancillary program
  • Perform other duties as assigned

The How 

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.  

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Supplier Relations Executive—LA there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important. 

  • BS or BA degree; or in lieu of education, equivalent combination of education and directly related experience
  • 1 year of administrative experience in a corporate environment 
  • 1 year of travel management experience 
  • Experience with Meeting Planner Points
  • 1 year of experience with GDS (preferred) 
  • Intermediate proficiency in Microsoft Office Suite
  • Good negotiation, problem-solving skills, and good judgment
  • Geographical knowledge
  • Excellent professional written and verbal communication skills, attention to detail and organizational 
  • Excellent administrative, organization and time management skills in a demanding environment
  • Superior customer service skills with a positive and proactive attitude to clients, suppliers, and colleagues
  • Ability to work independently and within a team environment and to accept instructions or directions and see through to completion

The Where and When 

This is a full-time role (40 hours per week) based in our Los Angeles office. This position is required to report into the office 5 days a week. We ask that only applicants willing to work out of the office apply! 

You will report into the Team Lead, who is based in Nashville. There are other regional teams in APAC or UK that you may work closely with, too. 

The Important Bit  

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you: 

  • Competitive salary DOE
  • Wellness/EAP program
  • Employee discounts
  • 401K matching
  • Health, dental, vision and life insurance
  • Paid Time Off

We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply 

We want to know a bit about you.  Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to HRUS@tag-group.com. 

And before you press send, please make sure you’re eligible to work in the United States!