Travel & Events Assistant

Location: Wellington, New Zealand

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

We are looking for a full-time (37.5 hours per week) Travel & Events Assistant who can support our growing private travel department. As a Travel & Events Assistant, you will have a diverse and varied role. You’ll collaborate with our global teams to support company initiatives and uncover innovative solutions, while taking a proactive approach to your day-to-day responsibilities.

Responsibilities & Duties:
  • Assist in understanding event objectives, target audience and client requirements
  • Support event managers in coordinating and developing end-to-end event logistics, venue selection, vendor management and on-site execution
  • Respond to client communications proactively, efficiently and accurately, ensuring high service standards
  • Support vendor and supplier negotiations, managing contracts and ensuring cost-effective solutions
  • Maintain accurate event documentation and ensure all bookings, schedules, and materials are properly recorded
  • Coordinate event materials, branding, and promotional content, as needed
  • Provide high level of assistance in all aspects of the management of client travel requirements
  • Assist in managing client relationships, identifying additional business opportunities, and supporting new client acquisition
  • Provide administrative support, including processing accounting queries and supporting the finance department with final reconciliation
  • Ensure compliance with health and safety regulations for managed events
  • Attend FAM trips, proactively research, and continually expand knowledge of venues, properties and destinations
  • Support post-event evaluations, gathering feedback and reporting on event success metrics
  • Perform other duties as assigned 
Qualifications:
  • High school diploma or equivalent
  • Travel diploma or experience within the travel industry
  • Minimum of one year of administrative experience in a corporate environment
  • Intermediate proficiency in Microsoft Suite
  • Ability to adapt to a changing environment, to work in a pressurised and demanding environment, to work to agreed deadlines, prioritise workload and have a strong attention to detail
  • Ability to work independently or within a team environment
Experience TAG Perks:
  • Competitive salary
  • Wellness/EAP program
  • Employee discounts

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to HRAPAC@tag-group.com. #LI-DNI