Written on 31st May 2017
American Airlines opens Flagship First Dining and Flagship Lounge in New York’s JFK Airport
American Airlines is the first U.S. airline to open a restaurant-style dining experience on the ground, elevating the experience for Flagship First customers.
American is expanding access for Flagship Lounges to include Business Class customers traveling on qualifying international and transcontinental flights, in addition to First Class customers on those flights who previously had access. The renovated and larger Flagship Lounge at New York’s JFK allows those customers to unwind, work or refresh before their flight with quiet rooms, individual work pods and showers. Customers will enjoy a range of food options including a robust hot and cold food buffet, an a la carte dining menu and a chef’s table with a rotating menu of made-to-order entrees. They can pair their meals with premium wine and champagne or a drink from the “make your own cocktail” station.
Flagship First Dining
Customers traveling in First Class on qualifying international and transcontinental flights will have exclusive access to Flagship First Dining, located within the Flagship Lounge. The sit-down restaurant experience will offer customers complimentary, full-service dining with locally-inspired menus.
The JFK menu will feature ingredients from local purveyors including cheese from Sprout Creek Farms and grass-fed beef from Joyce Farms that will be used in American’s signature Flagship Burger, an item that will be available in all of the Flagship First Dining locations. Customers can enjoy specialty cocktails designed by renowned New York mixologist Pamela Wiznitzer and hand-selected wines from master sommelier Desmond Echavarrie.
Flagship First Check-In
Additionally, customers on qualifying international and transcontinental itineraries can start their journey with Flagship First Check-In, an exclusive check-in area in JFK’s terminal 8 and other airports, helping them get to the Flagship Lounge faster. Customers will be greeted by dedicated Premium Customer Service representatives who will assist with check-in, check their luggage and escort them to an expedited security line. Flagship First Check-In is also currently available at Chicago O’Hare, London Heathrow, Los Angeles, and Miami, with plans to add it at Dallas Fort Worth.
Source: American Airlines