Written on 7^th September 2017

Changi Airport's new Terminal 4 scheduled to commence operations on 31st October 2017

Changi Airport Group (CAG) announced that the new Terminal 4 (T4) at Changi Airport is scheduled to commence operations on 31st October 2017. This follows the recent successful conclusion of major trials, with a small number of checks and reviews to be completed in the final phase of the preparations.

To ensure a smooth transition of flight operations from the existing terminals, the operations of the nine T4 airlines – the AirAsia Group (of four airlines), Cathay Pacific Airways, Cebu Pacific Air, Korean Air, Spring Airlines and Vietnam Airlines – will be shifted to T4 over one week on the following dates:

• Tuesday, 31st October 2017 - Cathay Pacific Airways and Korean Air
• Thursday, 2nd November 2017 – Cebu Pacific Air and Spring Airlines
• Tuesday, 7th November 2017 – AirAsia Group and Vietnam Airlines

The first arrival and departing flights at T4 will be operated by Cathay Pacific.

Since October 2016, CAG has collaborated with its airport partners to prepare T4 for flight operations. This began with table-top exercises to develop the standard operating procedures, and later progressed to ground deployment exercises to familiarise staff with the new terminal and processes. Volunteers from the airport community and members of the public were invited to role-play as passengers to test the critical airport systems and processes. These included the Fast and Seamless Travel (FAST) self-service options at check-in, bag drop, immigration and boarding, as well as security screening, baggage handling, flight information, ground transport, way-finding, and transfer processes etc.

T4 will add a capacity of 16 million passengers per annum to Changi Airport, bringing the airport’s total annual handling capacity to 82 million passenger movements.

Source: Changi Airport Group