Written on 30th November 2017

Melbourne Airport launches terminal upgrade with Australian-first check-in technology

Melbourne Airport is busting check-in queues with technology never before seen in an Australian airport, ahead of what’s expected to be the busiest Christmas travel period on record.

Having added 1.5 million additional international seats to its annual schedule since December 2016, the airport is investing in a variety of new technologies to streamline passenger processes for both departing and arriving international passengers.

At the heart of the two new check-in zones are customised hybrid desks, the only technology of their kind available for international carriers in Australian airports.  Their versatility means airlines can switch between using self-service bag drop or full-service traditional counters to change their operations to meet customer demand all within minutes.

In addition to the investment in technology the newly-opened zones introduce the first elements of the new terminal design. The combination of natural timber, terrazzo flooring and warm, atmospheric lighting create a calming environment that reflects Melbourne’s unique sense of style.

United Airlines will be the first carrier to utilise the space for check-in on its Melbourne to Los Angeles service.

Source: Melbourne Airport