24th November 2016
Written on 24th November 2016
United Airlines opens automated screening lanes at Chicago O'Hare Airport
United Airlines further modernized the airport security experience by becoming the first U.S.-based carrier to feature state-of-the-art, automated screening lanes at multiple airports with the opening of its fully redesigned TSA Precheck® security checkpoint in Terminal 1 at the airline's hometown hub of Chicago O'Hare.
The new lanes enable up to five customers to fill their individual bins simultaneously and move through the screening process quicker, even if TSA agents need to perform additional screening on a customer further up the queue. The lanes also utilize a parallel conveyor system that automatically returns empty bins to the front of the queue.
The opening of the newly redesigned security checkpoint and three automated screening lanes at O'Hare marks the latest step in United's ongoing strategy to use the latest technology to ensure customers have a reliable experience during their travels.
In addition to installing automated screening lanes, United is building and redesigning checkpoints at several hubs throughout the airline's network that will dramatically improve the customer experience. Key initiatives include:
- Installing audio and visual enhancements utilizing cutting-edge technology in the security queuing area to provide customers with more information.
- Consolidating four checkpoints into one new, centralized checkpoint at Newark Liberty.
- Redesigning security checkpoints at Chicago O'Hare.
- Constructing a new, state-of-the-art customer check-in area and a consolidated security screening checkpoint in Terminal 7 at Los Angeles International Airport.
Source: United Airlines