Written on 16th February 2017

Amsterdam Schiphol Airport: boarding quickly and easily using facial recognition

Schiphol Airport has started a test with KLM involving “biometric boarding” – one-off boarding without showing your boarding pass or passport. Passengers board the aircraft quickly and easily using a special door that recognises passengers by their faces.

With the help of this test, Schiphol and KLM want to study the technology of facial recognition – the system’s speed, reliability, and user-friendliness. They will also examine the boarding process and the passenger experience. The ultimate aim is to make the boarding process as quick and easy as possible for the passengers. The test period will last a minimum of three months.

It will take place at a specially selected gate at the airport. Boarding with facial recognition will require passengers to register first. In the waiting area near the gate, there will be a special registration kiosk. KLM staff will assist the passengers.

Registration involves scanning the passport, the boarding pass and the passenger’s face. In the interest of privacy, the data will be used only for the test. Following boarding, all personal data will be erased. All data storage in the registration kiosk is erased after ten hours.

Source: KLM