Written on 30^th March 2017

Emirates introduces Laptop/Tablet handling service for US flights

Emirates customers traveling to the US via Dubai will be able to utilize their laptops and tablet devices on the first part of their journeys, and also during transit in Dubai. They must then declare and hand over their laptops, tablets, and other banned electronic devices to security staff at the gate just before boarding their US-bound flight. The devices will be carefully packed into boxes, loaded into the aircraft hold, and returned to the customer at their Emirates US destination. There will not be any charge for this service.

Passengers on US-bound flights starting their journeys in Dubai are encouraged to pack their electronic devices into their check-in luggage in the first instance, to avoid delays.

Customers should be aware that there will be a detailed search of all hand baggage on non-stop flights to the US from Dubai. They should therefore declare their devices before the search, or ensure their electronic devices are packed into their check-in luggage in the first instance.

Emirates aim is to ensure compliance with the new rules, while minimizing disruption to passenger flow and impact on customer experience. The new complimentary service enables passengers, particularly those flying for business, to have the flexibility to use their devices until the last possible moment.

From Saturday, 25th March, travelers on non-stop flights to the US from Dubai International airport (DXB) will not be allowed to carry any electronic device larger than a cell phone or smartphone, excluding medical devices, into the aircraft cabin. Travelers must pack these electronic devices in their checked-in baggage.

This new security directive, issued by the US Transportation Security Administration (TSA), applies to all passengers traveling on non-stop flights to the US from Dubai, including those in transit.

For more information on the directive, please visit TAG's website.

Source: Emirates