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Written on 19th December 2017

Brand new Singapore Airlines A380 cabin products

Singapore Airlines recently unveiled its highly-anticipated new cabin products which will be fitted to its Airbus A380 fleet. Suites Class With six Suites tucked spaciously within the front cabin of the upper deck, customers will experience a sense of exclusivity and intimate privacy aboard the A380.

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Written on 15th December 2017

United Airlines adds the South Pacific's most stunning tropical paradise to its growing list of new routes

United Airlines (UAL) announced it will begin service between San Francisco and Pape'ete, the capital of Tahiti, the South Pacific's gateway to more than 118 islands in French Polynesia including Bora Bora, Moorea, the Marquesas and Raiatea. United is the only U.

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Written on 15th December 2017

Gatwick launches its first passenger app with flight information, live queue times and more

Gatwick’s new app – one of several passenger-facing digital innovations coming on stream soon - offers passengers personalised flight alerts, real-time queue updates for check-in and security, intuitive navigation using beacon technology and shopping, restaurant and airport offers. Other initiatives going live soon in Gatwick’s ‘digital transformation’ programme include advanced chat bots, augmented reality wayfinding and the airport-wide use of the Internet of Things.

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Written on 15th December 2017

Ryanair agrees to recognise pilot unions to avoid widespread customer disruptions over Christmas period

Ryanair today (Friday, 15th December) announced that it has written to the pilot unions in Ireland, the UK, Germany, Italy, Spain and Portugal inviting each of them to talks to recognise these unions as the representative body for pilots in Ryanair in each of these countries, as long as they establish Committees of Ryanair pilots to deal with Ryanair issues, as Ryanair will not engage with pilots who fly for competitor airlines in Ireland or elsewhere. Ryanair will now change its long-standing policy of not recognising unions in order to avoid any threat of disruption to its customers and its flights from pilot unions during Christmas week.

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Written on 13th December 2017

Lufthansa - There are now five stars more in the sky!

Lufthansa has been awarded the coveted ‘5-Star’ certificate by Skytrax and is one of the world’s 10 best airlines! For Lufthansa, this renowned award is a delight, but also an incentive to do everything it can in future to live up to the high expectations that travellers should have of a premium airline. And to continue setting new standards, Lufthansa is constantly developing its services and offers – for example with innovative seating concepts tailored to passengers’ requirements in all travel classes.

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Written on 11th December 2017

Adverse weather conditions across the UK and Europe - Update

Updated on: 12 Dec 2017 @ 16:16 Winter weather is still affecting flights across the UK and Europe, including Amsterdam, Brussels, Stockholm and Helsinki. Flights, trains and road travel may still be disrupted.

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Written on 7th December 2017

China Airlines adds non-stop flights to London, capturing all 5 major European destinations

China Airlines began operating the Taipei-London (Gatwick) service on 1st December with the new A350-900 XWB fleet making four flights a week. This route makes China Airlines the only airline in Taiwan to offer non-stop flights to London.

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Written on 7th December 2017

Virgin Australia unveils plans for comprehensive redevelopment of its domestic terminal at Melbourne Airport

Virgin Australia unveiled plans for a comprehensive redevelopment of its domestic terminal at Melbourne Airport’s Terminal 3 (‘T3’) over the next three years. As seen in concept designs released, Virgin Australia guests travelling through Melbourne will enjoy a significantly enhanced and streamlined experience from arrival at the airport to taking off from the tarmac.

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Written on 7th December 2017

Delta expands Basic Economy across Atlantic, partners introduce similar fare product

Delta Air Lines' Basic Economy fare is now available on more than 50 percent of Delta's flights between North America and Europe. Today's Basic Economy fare expansion to trans-Atlantic flights operating 10th April 2018, and beyond, comes as partners Air France-KLM and Alitalia each introduce a similar basic fare product across the Atlantic on the same date.

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Written on 7th December 2017

American Airlines - Travel Smart with Smart Bags

American Airlines (AA) have announced a policy change effective beginning 15th January 2018 relating to travel with smart bags. Smart bags, also known as smart luggage, have become more popular over the last few months, and they are expected to be a popular gift this holiday season.

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Written on 7th December 2017

Lufthansa is flying special Airbus A340-600 aircraft between Munich and Berlin-Tegel

In the days before Christmas, Lufthansa will be employing long-haul aircraft between Munich and Berlin outside the usual schedule. This is a response to the greatly increased and continuously high demand after the market exit of Air Berlin.

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Written on 7th December 2017

American Airlines explains holiday scheduling error

Updated on: 7 December 2017 @ 15:59 Earlier this week, American Airlines (AA) shared that a processing error resulted in some concern as to whether flights over the December holidays would have adequate pilot staffing. The Allied Pilots Association have put that worry to rest to make sure flights will operate as scheduled.

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Written on 7th December 2017

The UK Foreign Travel Office (FCO) has updated the travel advice for the USA

Updated on: 7 December 2017 @ 15:42 On 24 September 2017, the US announced new immigration measures for nationals of Chad, Iran, Libya, North Korea, Somalia, Syria and Yemen, as well as some Venezuelan government officials and their families. For the latest information check the websites of the US State Department and the Department of Homeland Security.

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Written on 6th December 2017

Alitalia network expansion to Nairobi and Johannesburg

Alitalia continues its strategy of network expansion and has recently announced the launch of two new intercontinental destinations in Summer 2018: Nairobi starting from 28 March and Johannesburg from 8 April. The airline goes back to Kenya and South Africa after more than 16 years of absence.

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Written on 30th November 2017

Melbourne Airport launches terminal upgrade with Australian-first check-in technology

Melbourne Airport is busting check-in queues with technology never before seen in an Australian airport, ahead of what’s expected to be the busiest Christmas travel period on record. Having added 1.

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Written on 30th November 2017

Lufthansa reveals the first secrets of its new Business Class

Lufthansa has revealed one of its best-kept secrets and unveiled the concept for its brand-new Business Class. It will be available on regular routes for the first time in 2020, with the roll-out of the Boeing 777-9.

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Written on 30th November 2017

Qantas opens new London Heathrow lounge

Qantas welcome customers into the new spacious Qantas London Lounge at Heathrow Airport, as the airline counts down to its direct 787 Dreamliner flights between Australia and London. Qantas has spent the past 12 months building a dedicated lounge at Heathrow as part of a multi-million dollar investment for customers on its existing London services as well as the landmark Perth-London route starting on 24th March 2018.

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Written on 30th November 2017

British Airways - Doha cancellations

British Airways have cancelled the London Heathrow - Doha International BA123 from 1st – 13th December and Doha International - London Heathrow BA122 from 2nd – 14th December, with a re-protection agreement available on Qatar Airways (QR). Affected passengers will be rebooked onto a BA*QR codeshare flight operated by British Airways or Qatar Airways (QR) to/from London Heathrow (LHR) and Doha (DOH).

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Written on 22nd November 2017

Qatar Airways is the first airline to operate an Airbus A350 to the Maldives

Qatar Airways announced that it is the first airline ever to fly the state-of-the-art Airbus A350 to the Maldives. The airline has upgraded its current double-daily A330 service to an A350, with the first A350 beginning operations today and the second A350 service joining shortly afterwards on 3rd November.

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Written on 22nd November 2017

Qatar Airways continues expansion in Europe and Russia with additional non-stop flights

Qatar Airways has announced that it will increase daily frequencies to the Scandinavian capitals of Stockholm and Oslo, alongside the Italian cities of Milan and Rome. Due to an increase in demand to key European destinations, especially from the Asia Pacific region, flights to Rome, Milan and Stockholm will increase to 17 per week from Doha’s Hamad International Airport, while flights to Oslo are set to increase from seven to 10 frequencies per week.

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Written on 22nd November 2017

Alitalia - New flights to Johannesburg for Summer 2018

Starting from 8th April 2018, Alitalia will inaugurate a new direct Rome Fiumicino - Johannesburg flight, resuming the service between Italy and South Africa four times per week. Alitalia will operate the route with the newly designed Airbus A330 aircraft, offering three classes of service: Business, Premium Economy and Economy.

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Written on 21st November 2017

The Appointment Group - New York office telephone system disruption

Please note that our New York office telephone system is currently down. Please contact your dedicated Travel Executive by e-mail.

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Written on 21st November 2017

Computer failure at Amsterdam Airport Schiphol

Due to a computer failure at Air Traffic Control at Amsterdam Airport Schiphol, some flights may be disrupted. We advise all travellers to check their flight status before travel.

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Written on 17th November 2017

Strike action by the RMT union for Sunday 19th November

The RMT union has called a strike for Sunday 19th November that will significantly affect CrossCountry train services. If the strike goes ahead, CrossCountry will operate a reduced service between 09:00 and 19:00.

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