New Position: Supplier Relations Coordinator –LA

Division: Procurement

Job type: Supplier Relations Coordinator

Location: Los Angeles, California

At TAG, our company values matter. Each member of our staff should exemplify Teamwork, an Ambitious spirit and a Genuine attitude.

It is important that you have passion for the job you do, as well as a drive to want to do better. In return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!  

The What

As a Supplier Relations Coordinator – LA you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:  

  • Proactively deliver full departmental support whilst providing high service level, at all times.
  • Coordinate shareholders, directors, and support employee business travel requiring US accommodations in line with the TAG Business Travel Policy
  • Coordinate supplier office visits and agents’ presentations and liaise with other US Offices to obtain their appointments. 
  • Meet and greet catering deliveries, off-site events, FAM trips
  • Coordinate employee attendance at all in-house supplier training sessions, presentations, FAM trips, and supplier functions
  • Assist with the distribution of supplier information to all employees. Attend all in-house supplier training sessions, presentations, and meetings, when required. 
  • Keep diaries of supplier appointments and post in The TAG HUB
  • Engage daily with The Hub to ensure awareness of important notifications
  • Use HUB as an information source and actively participate in social aspects of HUB to support a global working community
  • Produce procurement reports as required and analyze ground revenue data
  • Keep a log of Hotel Reward Points and properly allocate the Hotel Reward Points when needed towards directors or employee travel
  • Actively research and keep up with hotels news, anything relevant worth broadcasting, new hotel openings, especially in Los Angeles, New York, Atlanta, Nashville, and Miami
  • Follow departmental procedures to ensure all Company-related matters are addressed and dealt with in a structured and timely manner
  • Continuously collect and update preferred supplier contacts and correct supplier information for storage in the relevant database system, QC new hotel loads entries, assist with new loads, edits, or updates
  • Update Preferred Suppliers’ KEYNOTEs or hotels that need to be on red alert
  • Assist in the liaison of working in conjunction with other departments to ensure all back-office support functions operate smoothly and effectively, communicate any pertinent updates with TAG UK Procurement team, and request coverage as needed
  • Assist with the annual RFP (request for pricing) process as needed
  • Liaise and assist, when needed, to complete the Hotel Chain Certification program (e.g. Marriott) in a timely manner
  • Continually develop and maintain excellent professional relationships with all levels of suppliers
  • Proactively suggest ways to improve the database and assist in the implementation of new developments
  • Process GDS rate loading by forwarding loading information to approved hotel partners, perform rate audit, update MaJic activities notes.
  • Ensure attention to details, keeping errors and mistakes to an absolute minimum so that the Company does not incur financial losses due to individual error
  • Assist finance commissions team in contacting preferred suppliers in case of unsuccessful efforts to collect past due invoices
  • Liaise with Procurement Team UK for any issues or projects relating to Majic
  • Develop strong relationships and assist in the negotiations with ancillary suppliers
  • Adhere to PCI regulations in accordance with Company policy
  • Process any administrative duties and other associated tasks promptly and accurate
  • Actively seek to raise TAG’s profile at all times and consistently maintain a professional manner when representing the Company.
  • Positively promote TAG to assist with future growth and development of the business.
  • Assists in training new employees at assistant level, if necessary
  • Assist in training agents on hotel program, and ancillary program, if needed
  • Perform other duties as assigned

The How 

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.  

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Supplier Relations Coordinator—LA there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important. 

  • BS or BA degree OR in lieu of education, equivalent combination of education and directly related experience
  • 1 year of administrative experience in a corporate environment
  • 1 year of travel management experience
  • Experience with Meeting Planner Points
  • 1 year of experience with GDS 
  • 1 year of Analytics
  • Intermediate proficiency in Microsoft Office Suite
  • Good negotiation, problem-solving skills, and good judgment
  • Good geographical knowledge
  • Excellent professional written and verbal communication skills
  • Excellent administrative, organization and time management skills in a demanding environment
  • Excellent customer service skills with a positive and proactive attitude to clients, suppliers, and colleagues
  • Strong organizational skills, attention to detail’s accuracy
  • Ability to work independently and within a team environment and to accept instructions or directions and see through to completion

The Where and When 

This is a full-time role (40 hours per week) based in our Los Angeles office. Since March 2020, we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.  

You will report into the Team Lead, who is based in Los Angeles. 

The Important Bit  

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

  • Competitive salary DOE
  • Wellness/EAP programme
  • Employee discounts
  • 401K matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid Time Off

We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply 

We want to know a bit about you.  Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to HRUS@tag-group.com. 

And before you press send, please make sure you’re eligible to work in the United States!