New Position: Business Development Manager - Corporate

Division: Corporate Sales

Job type: Business Development Manager

Location: Auckland, New Zealand

At TAG, our company values matter. Each member of our staff should exemplify Teamwork, an Ambitious spirit and a Genuine attitude. 

It is important that you have passion for the job you do, as well as a drive to want to do better. In return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!  

The What  

As a Business Development Manager - Corporate, you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:  

  • Serve as a driving force to contribute to TAG’s continued growth and success
  • Prospect, research and identify clients and make decisions within the client organisation
  • Respond promptly and appropriately to significant market conditions and competitor threats and risks
  • Solicit business opportunities from local and national organisations with extensive international travel, and who may already be outsourcing their business travel program to a professional business travel service provider
  • Develop a network of strong connections and use proactive approaches to attract prospective clients within the guidelines of company and divisional client targets
  • Create a portfolio of contacts pertinent to divisional offerings and self-generate quality new business leads
  • Screen potential business deals by analysing market strategies, deal requirements, financials, and operations, and examine risks and potentials while estimating partners’ needs and goals
  • Run and complete end-to-end sales processes for all new client potentials
  • Build positive relationships with potential clients and existing customers to seek available leads and referrals
  • Arrange and conduct business meetings and presentations with prospective clients
  • Use a variety of styles to persuade or negotiate appropriately
  • Close new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contract requirements with business operations through implementation
  • Run and complete end-to-end sales processes for all new client potentials
  • Partner internally with the Corporate Team and department heads to help implement new business and analyse travel management data
  • Maintain ongoing communication with assigned clients to ensure strong relationships and referral business which is aligned with divisional targets and expectations
  • Work with the Sales Team to maximise the conversion rate of qualified new business opportunities
  • Identify and recommend where TAG’s offering can be improved to meet client-expected benchmarks
  • Maintain the CRM tool (Salesforce) to expand the prospects list and keep records fully updated to be available and utilised across all Sales and BDM Teams
  • Run and complete end-to-end sales processes for all new client potentials
  • Work with marketing and sales leaders to develop proposals that speak to the client’s needs
  • Adhere to PCI regulations in accordance with company policy
  • Possess a strong understanding of TAG’s products and services, current client base, staff capabilities, trade partners, competition and industry positioning to pursue compatible leads only
  • Present an image that reflects/mirrors the client
  • Attend industry functions such as association events, industry organisations, and conferences
  • Represent and promote the TAG brand and provide feedback and information on market and creative trends
  • Research and be aware of sales and business development methods to continually develop knowledge and skills
  • Keep up-to-date with all industry trends, issues and news; subscribe to key travel industry and entertainment trade publications as well as stay up to date on competitors
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions (USP’s) and differentiators
  • Collaborate with TAG’s BDM, Sales and Commercial Teams to share potential leads and collectively support the achievement of company expansion objectives
  • Provide trustworthy feedback and after-sales support
  • Communicate anything of significance, positive or negative, to the Management Teams
  • Perform other duties, as assigned

The How  

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.  

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements outside of office hours to manage time zones and other work commitments. As a Business Development Manager - Corporate there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important. 

  • BS/BA degree in an appropriate field OR in lieu of education, equivalent combination of education and directly related experience
  • A minimum of three years of corporate travel management sales experience in a major market (five years preferred)
  • Comprehensive knowledge of the TMC market and key client base
  • A minimum of three years of experience in business development within the travel industry with a proven sales track record in a fast-paced environment
  • Working knowledge and competency using the Salesforce platform (or other CRM/equivalent)
  • In-depth knowledge of the corporate travel industry
  • Motivation for sales to include sales planning, research, prospecting, networking, identifying, and meeting customer needs and challenges, market knowledge, presentation, persuasion, closing skills and meeting/exceeding sales goals with strict deadlines
  • Excellent customer service, interpersonal, negotiation and networking skills
  • Excellent verbal and written communication skills
  • Highly motivated and results-driven with a determined attitude to achieving KPIs and company objectives
  • Working knowledge of Salesforce and Microsoft Office
  • Strong presentation skills for a variety of audiences and sizes
  • Great organisational skills, consistent attention to detail and high levels of accuracy with ability to prioritise
  • Ability to work independently and within a team environment throughout the organisation
  • Possess flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • Desire for proactive and continuous personal development to increase and maintain expertise
  • Flexibility to working hours in consideration of global office time zones

The Where and When 

This is a full-time role (37.5 hours per week) based in our Auckland office. Since March 2020, we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.  

You will report into the Head of Sales Corporate APAC, who is based in Sydney. There are other regional teams based in Singapore, UK and the US that you may work closely with, too.  

The Important Bit  

As passionate as you may be about changing the face of travel, let’s be honest—you're not doing this for free. So, here’s our promise to you: 

  • Competitive salary 
  • Wellness/EAP program
  • Employee discounts

We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply 

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to HRAPAC@tag-group.com. 

And before you press send, please make sure you’re eligible to work in New Zealand!